Africell to end operations in Uganda


7 September 2021Kampala, Uganda – Africell has announced that it will end operations in Uganda by 7 October 2021.


Africell entered Uganda in 2014 by acquiring the operations of Orange in the country. Since then, Africell UG has become an important challenger brand, bringing competition and innovation to a mature and well-developed telecoms sector. Africell’s decision to leave Uganda is based on a careful assessment of the long-term commercial outlook for the business and its fit within the overall group strategy of driving digital transformation in the communities we serve. 


Africell UG has worked closely with the Ugandan Government and the Uganda Communications Commission (UCC) throughout the decision-making process and will continue to do so until and beyond the date that network operations formally cease. Africell UG has a plan in place to support employees during this transition, which has been approved by the Ministry of Gender, Labour and Social Development and exceeds minimum statutory requirements. In parallel, Africell UG is working directly with the UCC and other local mobile network operators to make the migration process as smooth as possible for customers who will need to switch to alternative providers.


For step-by-step guides and other resources, customers and other interested parties are encouraged to visit https://announcements.africell.ug/.



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About Africell

Africell provides fast, low-cost and reliable mobile network coverage and related technology services to over 12 million subscribers in four African countries (Sierra Leone, The Gambia, DR Congo and currently Uganda). We will launch operations in Angola by the end of 2021.


Africell is a disruptor. We challenge inefficiency, embrace fresh thinking and deliver innovative products and services which make a practical difference to everyday people. Africell employs over 1,000 people in seven countries. We have US ownership and are headquartered in London, UK. Africell’s positive social impact, entrepreneurial spirit and transparent business activities make us the ideal mobile network provider for Africa’s future. For more information, visit www.africell.com, connect with us on LinkedIn, or contact media@africell.com.